Product Questions

How long does it take?

Estimated delivery is 7 to 14 business days after the order is placed. Customers receive an email with a tracking number when the shipping label is printed, a couple of days before production is complete.

Production around major holidays such as Christmas and Valentine’s Day can experience delays, so be sure to get your order in early.

Because of unpredictable delays in shipping that are beyond our control, we are not able to guarantee production and delivery in a specific time frame.

What shapes are available?

We can make nearly any shape you can think of. We will custom outline your artwork to be a head, upper body, full body, logo or vehicle.

We offer the following stock freshener shapes: square, rectangle landscape, landscape portrait, circle, and heart.

Do you have design templates?

Yes. You can click this link and a 2 page PDF will download. These are the sizes prior to trimming. Trimming will remove 0.125″ from each side of the air freshener. We also recommend insetting the text .25″ from the outer edgers.

You can import this into your favorite design software and save as a JPG file, or print it out and draw or color in the shapes as you like. Then you can take a photo with your phone and upload back to our site.

Can I get a custom shape?

Yes! We offer custom shapes at not additional charge. Just choose the shape in the pull-down menu and our artists will make your air freshener that shape.

How big are the air fresheners?

The sizes below are the final trim size:

Custom Shapes – we will make them as large as we can with one side being no larger than 3.25″ and the other being no larger than 3.75″

Square & Circle – 3.25″ across.

Rectangle – 3.75″ x 2.50″  or 2.50″ x 3.75″

Heart – 3.75″ x 3″

What scents are available?

We offer the following 11 scents + Un-Scented: Black Frost, Caribbean Breeze, Coconut Vanilla, Coffee Bean, Lavender, Men’s Cologne, Pine, Pumpkin Spice, Rain Forest,  Rose, Woodsy, and our personal favorite, unscented. Also if you join our mailing list we will let you know of any holiday scents that we offer.

How long do the scents last?

Scents will last about 2 weeks once they are opened and will last up to 2 years while sealed in the bag. Humidity and heat will affect how long the scents last.

How are they packaged?

They are packaged in a clear poly bag to protect the scent and placed inside a padded envelope or poly mailer for shipping. Elastic strings are already attached and your air freshener is ready to hang up.

Where are these made?

They are made right here in America!

Can I order if I am in Canada?

YES! Yes you can. We charge $18 flat fee shipping to ship to Canada. It adds about 7-10 extra days of transit time once your order ships.

Safety Questions

Are they safe?

Our air fresheners are safe as Air Fresheners. They are not intended to be used for anything other than hanging from your rear view mirror in your car. Do not eat these yourself or feed them to any humans, pets or animals. They are not food. They contain fragrance oils that may cause discoloration or damage to some surfaces that are stained, painted, treated, porous, or made of leather or plastic.

Are they safe to eat?

NO – they are not safe to eat! Please contact poison control or a hospital if you, another human or your pet ingest.

Are they environmentally friendly?

Yes, you can recycle them and we use non toxic inks and fragrances.

Image Usage & Rights

What kind of images can I use?

You can use any images that you own or own the rights to as long as there is no nudity, including exposed breasts or buttocks.

Please do not use any pornographic, hateful or obscene images. We will report anything questionable to the proper authorities.

Please do not use any photos of celebrities or trademarked images that you do not own the rights to.

Generally, please do not use images that would not be allowed on Instagram.

What type of images print best?

Since these are printed on a very absorbent and thick paper the images may get slightly washed out or blurry when printed. Images should be as sharp or crisp as possible for the best results. Image where the subject matter fills up most of the frame work best; like a portrait of a person vs a small picture of a person on a larger background.

Darker images will become even darker when they are printed, so photos at night are not recommended.

Please visit our photo gallery to see some real photos of some of the air fresheners we have made.

Do I need to have the rights to the images?

Yes, you need the rights to use the images on your air fresheners. One of the best ways to assure that you own the rights is to take the photo yourself.

Custom Support

How do I place an order?

Ordering is easy – simply click the Get Started button at the top of your screen and start editing your air freshener. Upload photos and move around until you are happy. Once you are, choose your quantity and scent, and add it to your cart. From there you check out just like any other online shop.

Where is my order?

You can go to the order tracking page and enter your details to see an update. In addition to that you can see that status of your order in your “My Account”. If you still have questions feel free to reach out on our contact us page.

How can I contact you?

You can use our contact form located here.

Billing & Pricing

How much do they cost?

The pricing varies by how many you purchase. The more you purchase the cheaper each air freshener becomes. You can even Mix & Match designs!
Pricing Breakdown:
Buy 1-3 Air Freshener – Only $12.50 Each!
Buy 4-9 Pieces Total – $12.00 Each
Buy 10-24 Pieces Total – $11.50 Each
Buy 25+ Pieces Total- $11.00 Each

How much is Shipping?

Within the USA shipping is $3.75, and it becomes FREE Shipping when you spend over $30.

To Canada, shipping is a flat fee of $18usd.

What payment methods do you take?

We take all major credit cards. We use STRIPE to process the payments which handles VISA, American Express, Discover, MasterCard, JCB, and Apple Pay.

What shows up on my credit card?

Your credit card statement will show

What is your return policy?

We are sorry but we cannot accept returns based upon the custom nature of the product. We produce each air freshener based on YOUR design. If there happens to be a manufacturing issue with your order we will determine whether or not it gets replaced.

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